At UrbanEthica.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from UrbanEthica.in (“we,” “us,” or “our”). By using our website, you agree to the collection and use of information as described in this policy.
1. Information We Collect
- Personal Information: When you register or make a purchase, we collect personal information, including your name, email address, shipping address, billing address, payment information, and phone number.
- Order Information: We collect information about the items you order, including product selections, payment method, and purchase history.
- Technical Information: We may collect certain information automatically, such as your IP address, browser type, device information, and how you interact with our website (e.g., pages viewed, links clicked).
2. How We Use Your Information
- Order Fulfillment: To process and fulfill orders, provide shipping and delivery information, and handle returns or exchanges.
- Customer Support: To respond to your inquiries, manage customer service requests, and provide assistance.
- Marketing and Promotions: To send you promotional offers, newsletters, and updates, if you have opted in to receive them. You may unsubscribe at any time.
- Website Improvement: To analyze and improve our website’s functionality, user experience, and security.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, order fulfillment, data analysis, email marketing, and website hosting. They are contractually obligated to protect your data and use it solely for the services we request.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, enforce our terms, or respond to legal processes.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, though this may impact certain features on our website.
5. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access: The right to request a copy of your personal information.
- Correction: The right to update or correct inaccurate information.
- Deletion: The right to request the deletion of your data, subject to certain exceptions.
- Opt-out: The right to opt out of marketing communications at any time.
To exercise these rights, please contact us using the information provided below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of UrbanEthica.in indicates acceptance of the updated policy.